July 24, 2016, 10:29 am

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Glucovance 400.5mg pills $153.00 The one on the left has to be a nurse because she is wearing a cap (that looks like a two-gallon Stetson, glucovance 400.5mg pills $153.00 definitely a -1/10 on the Emergiblog Cap Rating Scale!)…

Glucovance 400.5mg pills $153.00 …and holding a Darth Vader mask in front of her face.

Glucovance 400.5mg pills $153.00 Given the hair, glucovance 400.5mg pills $153.00 it might be Gene Wilder behind that mask.

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Glucovance 400.5mg pills $153.00 Looks like something you might don for a “code brown”, glucovance 400.5mg pills $153.00 lord knows I’ve had patients with what I swear was flammable excrement.

Glucovance 400.5mg pills $153.00 I don’t remember ever having to orient to a welding unit, glucovance 400.5mg pills $153.00 and metal shop wasn’t a required class in my nursing education. Glucovance 400.5mg pills $153.00 Maybe it’s a graduate course…

********************

I need an attitude adjustment.

Frankly, glucovance 400.5mg pills $153.00 I think the entire world of emergency medicine needs an attitude adjustment.

But, glucovance 400.5mg pills $153.00 since I only have the ability to work on my own attitude, glucovance 400.5mg pills $153.00 I’ll start there.

*****

Work has just sucked lately. Glucovance 400.5mg pills $153.00 Major league suckage.

I’m not sure what phase of the moon or what evolutionary phase humanity is undergoing at the moment, glucovance 400.5mg pills $153.00 but for some reason we have a new paradigm on the night shift.

It’s called the “0400 Rush Hour”.

Somewhere between 0330 when the “third nurse” leaves the department and 0400, glucovance 400.5mg pills $153.00 they start pouring in. Glucovance 400.5mg pills $153.00 All ages, glucovance 400.5mg pills $153.00 all sexes.

And they are sick. Glucovance 400.5mg pills $153.00 Really sick. Glucovance 400.5mg pills $153.00 As in drop-the-blood pressure, glucovance 400.5mg pills $153.00 rupture-the-viscous, glucovance 400.5mg pills $153.00 call-the-cath-lab-stat, glucovance 400.5mg pills $153.00 vag-hemorrhage-from-hell sick.

As in what do you mean there are no beds and we have to keep this patient for four hours? sick.

As in what-the-hell-are-you-thinking-this-patient-is critical and why-don’t-you-give-a-damn? sick.

*****

Yeah, glucovance 400.5mg pills $153.00 I’m tired.

I snapped at a co-worker this week. Glucovance 400.5mg pills $153.00 It wasn’t the straw that broke the camel’s back, glucovance 400.5mg pills $153.00 either. Glucovance 400.5mg pills $153.00 Just came out of the blue – BAM! Not exactly the epitome of professionalism.

ER nurses are not supposed to do that. Glucovance 400.5mg pills $153.00 We are supposed to see the whole picture, glucovance 400.5mg pills $153.00 function efficiently and if we are hungry, glucovance 400.5mg pills $153.00 have to pee, glucovance 400.5mg pills $153.00 have a headache or are just plain pissed off we keep it to ourselves and don’t not take it out on each other.

It’s not about me.

*****

But it is about the patients. Glucovance 400.5mg pills $153.00 And I’m finding it harder and harder to give what I consider good nursing care in an emergency department.

We know what needs to be done for our patients. Glucovance 400.5mg pills $153.00 But from the patient’s perspective, glucovance 400.5mg pills $153.00 it’s the less critical aspects that make all the difference.

And I’m not talking patient satisfaction scores here. Glucovance 400.5mg pills $153.00 I’m talking about making sure our patients are comfortable because we care how they feel, glucovance 400.5mg pills $153.00 no matter what their chief complaint or how demanding they may be.

Caring. Glucovance 400.5mg pills $153.00 As a nurse I am supposed to be “caring” for the entire patient. Glucovance 400.5mg pills $153.00 That’s hard to do when you work in a department that by definition is a “medical-model”, glucovance 400.5mg pills $153.00 as the ER is (and should be!). Glucovance 400.5mg pills $153.00 After all people don’t come to the ER to have their chakras realigned. Glucovance 400.5mg pills $153.00 They come in because they believe they have, glucovance 400.5mg pills $153.00 and often do have a medical emergency.

So what’s my issue?

*****

Glucovance 400.5mg pills $153.00 Well, glucovance 400.5mg pills $153.00 this week I had someone tell me how to do a fingerstick glucose. Glucovance 400.5mg pills $153.00 A family member of a patient. Glucovance 400.5mg pills $153.00 I responded cordially, glucovance 400.5mg pills $153.00 agreeing with exactly what they were saying and even adding a little theory as to why we do it the way they described.

Glucovance 400.5mg pills $153.00 In my mind, glucovance 400.5mg pills $153.00 I was saying “YOU FREAKING SOB, glucovance 400.5mg pills $153.00 I’VE BEEN DOING THIS GOD-FORSAKEN JOB FOR THIRTY F’ING YEARS AND GOOD GOD I KNOW HOW TO CHECK AN F’ING BLOOD SUGAR!” (Pardon the language.)

Glucovance 400.5mg pills $153.00 You see the disconnect? There’s no harmony between how I feel and what I actually do. Glucovance 400.5mg pills $153.00 I’m acting. Glucovance 400.5mg pills $153.00 I’m acting professional.

Glucovance 400.5mg pills $153.00 The person who felt the need to give me an inservice in finger-stick blood sugars was scared. Glucovance 400.5mg pills $153.00 Didn’t look it, glucovance 400.5mg pills $153.00 but they were. Glucovance 400.5mg pills $153.00 And the only way they could deal with a frightening situation was to feel as though they had some control over what was happening to their relative.

Glucovance 400.5mg pills $153.00 I know that. Glucovance 400.5mg pills $153.00 And I responded appropriately to them.

Glucovance 400.5mg pills $153.00 Then I went and snapped at my co-worker for absolutely nothing.

*****

And while I’m ventilating, glucovance 400.5mg pills $153.00 let me state for the record that patients are not stupid, glucovance 400.5mg pills $153.00 jerks, glucovance 400.5mg pills $153.00 little-old-ladies, glucovance 400.5mg pills $153.00 asses, glucovance 400.5mg pills $153.00 gomers, glucovance 400.5mg pills $153.00 druggies, glucovance 400.5mg pills $153.00 “alkies”, glucovance 400.5mg pills $153.00 twits, glucovance 400.5mg pills $153.00 hysterical, glucovance 400.5mg pills $153.00 wimps, glucovance 400.5mg pills $153.00 whiners or babies.

(Unless you are under 1 year of age and then you are a baby…)

And if I feel something is necessary to report, glucovance 400.5mg pills $153.00 I am really tired of hearing “I couldn’t care less” or “we aren’t dealing with that now” or “I don’t want to hear it.”

Because it will be mentioned and it will be heard, glucovance 400.5mg pills $153.00 whether or not action is required. Glucovance 400.5mg pills $153.00 And if I feel it’s germain to the care of the patient, glucovance 400.5mg pills $153.00 I’ll document that I mentioned it.

*****

They may not know how or why to appropriately access an emergency department. Glucovance 400.5mg pills $153.00 They may or may not have the means to pay for their medical care. Glucovance 400.5mg pills $153.00 They may be talking on a cell phone and listening to their iPods while decrying their inability to pay for the two-hundred dollar antibiotic they just got the prescription for.

Some may knowingly abuse the system.

Most don’t realize they are doing it.

But if we can’t at least try keep a non-judgmental attitude, glucovance 400.5mg pills $153.00 we are going to eat ourselves up inside with anger, glucovance 400.5mg pills $153.00 disgust and tension.

It’s happening to me – I’m the only one I can speak for, glucovance 400.5mg pills $153.00 really.

And I’m going to work on stopping it from going any farther.

Anybody wanna join me?

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17 Comments

  • Nurse K
    Nurse K

    February 12, 2008 at 10:35 am

    Anybody feel the need to join me?

    Nope!


  • Laurie
    Laurie

    February 12, 2008 at 2:57 pm

    being a professional requires ‘acting’ at times – that’s what makes you a true professional! We are all entitled to our “moments”, they key is to keep them as moments, and not months, years, or eons. Good luck!


  • Beach Bum
    Beach Bum

    February 12, 2008 at 4:13 pm

    As a former actor, I can tell you that one way an actor can come up with the required emotion is to pretend to experience it.

    The pretense can often be a way into feeling the real emotion. Pretend emotions are just one side of the emotional coin; the other side the true ones.

    Don’t judge yourself for having to “manufacture” the appropriate response, just think of it as an acting exercise to help you find your true feelings.

    I enjoy your blog.

    BB


  • ednurseasauras
    ednurseasauras

    February 12, 2008 at 5:16 pm

    Think of the acting as yet another component of the job for which you aren’t compensated nearly enough. Like transporting, drawing blood, EKG’s, stocking, and moving around 1/2 forest worth of documentation, much of it meaningless and repetitive.


  • Jacob
    Jacob

    February 12, 2008 at 6:40 pm

    What you’ve described is what scares me most as I’m nearly beginning my nursing career. I know how easily I get frustrated with “stupid people” – I know I’ll need to work on being gracious and kind.

    I’ll join you. Be gracious.


  • beastarzmom
    beastarzmom

    February 12, 2008 at 10:03 pm

    Happens in all walks of life. I did my fair share of it working in the PICUs, NICUs, MICUs and CCUs way back when and I still do it in the medical IT world today.
    You pick your battles, and on the front lines, it’s not with patients or their families. Fortunately, most of our coworkers can empathize and understand where it came from.
    yes, I said *most*.


  • AlisonH
    AlisonH

    February 13, 2008 at 12:03 am

    Your attitude actually did quite well. You understood why the person was hovering and commenting, you validated them by teaching them a bit (and if they already knew that stuff, well, yeah, likewise), and you did a good job. The only thing missing was a gentle smile with a bit of a chuckle to acknowledge that yes, you did know how, to diffuse the tension you were both feeling in the moment, while showing solidarity with them in what they were going through. And actually, from what I’ve seen of you here, you probably did that for them, too.


  • Rita Schwab
    Rita Schwab

    February 13, 2008 at 4:41 am

    Years ago I worked in ED registration, an often facinating job. However, I eventually left because the emotional drain was too great. There are patients and families I think about to this day.

    Take a deep breath and give yourself some well-deserved praise because you haven’t given up on this challenging career.

    If I need an ED one of these days, I hope there’s a Nurse Kim there waiting for me.


  • Mon
    Mon

    February 13, 2008 at 5:06 am

    I can feel you Kim. YES I CAN FEEL YOU KIM!

    I rarely have any problems with my patients, it is usually the relatives who are irksome.

    “Oh can you please slow down the IV, my sister might get cold.” Then I would answerr, “Maam, each drop of the IV is properly computed. Unless it’s in the doctor’s oreder, we cannot do much about it.” THen smilessss… yeah smmmiiiilllllllllllessssssss!!!

    AAAAAAARRRGHHHHHHHHH!!!

    Curse those relatives!!!


  • Nurse on Wheels
    Nurse on Wheels

    February 14, 2008 at 8:59 am

    I find “acting” just in itself, tiring. The entire job is draining and then you have to smile throughout everything you do. It’s really tough.
    I can’t count the amount of times I have been complained to about the “long wait” for results, something I have really no influence on. I just think, You have had blood work, xrays, scans, and consults, 4 hours is not a long time! That stuff would normally take a weeks to come back if done on a outpatient basis.
    I do my best to update patients on delays, procedures–that whole thing, but it just frustrates me when it’s not enough. That’s when I find it hard to “act”.
    You did a great job recognizing that family member’s want for some control. You can go home and put your head down knowing you are a good nurse and tomorrow will be another day (or night).


  • Candy
    Candy

    February 14, 2008 at 12:48 pm

    Him, if you weren’t a good nurse you wouldn’t care, because GOOD nurses do care. But this isn’t about caring, it much more.

    My dear, you are suffering from burnout. Not just job burnout, but, even more dangerous, life burnout. Look at what you’ve dealt with the past year and what’s on your plate now.

    Snapping at a colleague is not the problem, but a symptom. When everything irritates you, it’s a sign that you’re on the bottom of the pile. You know what dumps down on the bottom of the pile.

    The American Idol higher power covers lots of other things, too. Paradoxically, it seems to me my HP is harder to access when I really need him — I’ve been mad at mine for a year and have struggled as a result. A good place to start might be to forgive yourself for shortcomings, real or imagined, and your HP and anyone else, too, that has disappointed, hurt or been mean to you.

    Then, take a deep breath and drive to your nearest Starbucks. Get a delightful coffee beverage, go sit in a corner and DO NOTHING. Put on your sunglasses and just sit.

    Then consider this. The system is broken and does need fixing, but you can’t affectively do anything about it when you’re overhwlemed yourself. You need a break — and need to give yourself a break.

    Get a massage. Take the Coast Starlight (Amtrak) to Portland. Drive up to Stinson Beach or visit someplace quiet in Napa or even Fort Bragg. Go walk on the beach and see how the water teases the sand away.

    Then let out that deep breath and shed a few tears for what was, what won’t be and what’s to come. Reinventing, like debridement, is laborious, painful work. Just do a little bit at a time.


  • Mother Jones RN
    Mother Jones RN

    February 14, 2008 at 7:41 pm

    I start repeating, “I love my job, I love my job,” when I’m stressed out at work. The theory of “fake it till you make it” isn’t working for me. I don’t know that it ever will.

    MJ


  • sonya
    sonya

    February 18, 2008 at 6:24 pm

    Oh how I relate! I work in nursing, and if more people assessed the situation instead of freaking out, there wouldnt be so many trips to the E/R.. I bought responselink medical alarms for my parents, its too bad that everyone didnt have one,,,lol,, since the live operator will assess the situation and then call for help, it might slow our nursing duties down just a tad for non existant emergencies… JMO.,. lol


  • Lorettajo Kapinos
    Lorettajo Kapinos

    February 19, 2008 at 9:58 pm

    How very well spoken!!!! Every day, at least at some point, I feel that way at work. I have phrases that I keep silently in my head to review for my own personal entertainment. The only one I will actually think about saying out loud is: “If you can effectively yell at me, then it may be safe to assume that you can breath effectively as well.”


  • Alisha RN
    Alisha RN

    February 20, 2008 at 1:48 pm

    OMG, had almost the same incident happen to me this week! Trying to teach re meds, reaction, allergies and the son went almost balistic on me. More than anything I have experienced in ANY career in my life. He asked if I wanted him to go to my ‘manager’ and in an unrestrained moment I said “Yes, yes I do, and tell her I was trying to teach the pt’s family about medications and reactions and that’s what pissed you off, just go ahead, tell her.”
    I don’t care if he did, I hope he did. I will defend my practice ’til the end.
    Maybe the same madness that is occuring out on the west coast is the same madness that is occuring here in the midwest.
    Just had my first pt die of DIC, I caught it before the MD’s did. For >48 hrs before she coded I asked 4 MD’s “could this be DIC?” Answered by, “no, she’s got other issues and a systemic infection”. I’ve never seen a pt bleed like this. A 56 yr old, bleeding from everywhere. She was a sick lady, but that was rediculous. I documented EVERYTHING.
    But that doesn’t change the fact that she isn’t here any longer.
    I always enjoy your blog, thank you.
    Alisha


  • Firedog
    Firedog

    February 21, 2008 at 5:19 am

    Kim, you are an excellent example of what we try to instill in nursing students and our new grads. You were being human and humane.


  • Carol
    Carol

    February 21, 2008 at 3:26 pm

    Oh boy do I understand. The same thing happened to my just this week. I felt so bad that I snapped at my charge nurse, I kept apologizing and she finally told me that if I apologized once more she would get upset with me. Luckily she understood where I was coming from, even if I didn’t initially. As for my patients, I love every one even those that are exceptionally difficult. The family however can be rough, I had one wife yelling at me that I was incompetent, lackadaisacal because I did not jump up and start taking care of her husband the minute they walked in the door, after going home that night I realized that she was afraid for her husband and I was the closest thing that she could take it out on. Either way I don’t think I handled the whole situation very well and am trying very hard to improve on my responses to there type of situations.


About Me

My name is Kim, and I'm a nurse in the San Francisco Bay area. I've been a nurse for 33 years; I graduated in 1978 with my ADN. My experience is predominately Emergency and Critical Care, and I have also worked in Psychiatry and Pediatrics. I made the decision to be a nurse back in 1966 at the age of nine...

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